Effective Writing Skills Tip #1: Adopt the “You Attitude.” This means looking at a topic from the point of view of your readers, emphasizing what they want or need to know. Example: I have requested that your order be sent out today. Revision: You will receive your order by Wednesday.
Active Listening Skills Tip #4: Show Non-Verbal Active Listening Lastly, listening is also about sending the right non-verbal cues. People react to non-verbal cues as much as words. If we are leaning back, looking at the ceiling, but listening intently, the person still may not feel heard. We have to align our non-verbal cues to show that we…
Active Listening Skills Tip #3: Ask Specific Questions to Clarify Another way to make sure we heard correctly and show we are listening is to ask specific questions when something we heard is unclear. This is not about saying ” I didn’t hear you. Can you repeat that?” No one wants to repeat everything they just said.…
Active Listening Skills Tip #2: Paraphrase What You Heard Just because we are listening, doesn’t mean we can assume that we heard the other person correctly. This is where paraphrasing is important. Paraphrasing is repeating back in our own words (not verbatim) what the person said. Repeating what they said in our own words will…
Active Listening Skills Tip #1: Be Confident and Present in the Conversation Often times, we don’t listen well, not because we don’t want to, but because we are too busy trying to figure out what to say next, and we’re worrying about having something valuable to say. This is due to lack of confidence in…
Presentation Skills Tip #8: Tell Stories- Рассказывайте Истории Stories help us to pay attention, and also to remember things. If you can use stories in your presentation, your audience is more likely to engage and to remember your points afterwards. It is a good idea to start with a story, but there is a wider…
Presentation Skills Tip #7: Use your Voice Effectively – Используйте свой Голос Эффективно The spoken word is actually a pretty inefficient means of communication, because it uses only one of your audience’s five senses. That’s why presenters tend to use visual aids, too. But you can help to make the spoken word better by using…
Presentation Skills Tip #6: Smile and Make Eye Contact with your Audience- Улыбнитесь и Установите Зрительный Контакт с Аудиторией This sounds very easy, but a surprisingly large number of presenters fail to do it. If you smile and make eye contact, you are building rapport, which helps the audience to connect with you and your…
Presentation Skills Tip #5: Remember the 10-20-30 Rule for Slideshows- Помните Правило 10-20-30 для Слайд-шоу Slideshows should: – Contain no more than 10 slides; – Last no more than 20 minutes; – Use a font size of no less than 30 point. This last is particularly important as it stops you trying to put too…
Presentation Skills Tip #4: Strong Start- Хороший Старт The beginning of your presentation is crucial. You need to grab your audience’s attention and hold it. They will give you a few minutes’ grace in which to entertain them, before they start to switch off if you’re dull. So don’t waste that on explaining who you…