Develop your Telephone Speaking Skills. Tip #5: Have Paper and a Pen This is so simple but useful! Of course, you need a piece of paper and a pen if you need to take notes or write important details from the phone call. But it’s also useful for your English. While you are listening, you…
Develop your Telephone Speaking Skills. Tip #4: Speak Clearly Have you ever spoken to someone on the phone who spoke so softly you that you could not hear them? Was it frustrating? Often, when we feel nervous or uncomfortable, we speak softly or quietly. This can be very challenging for others on the telephone. To…
Develop your Telephone Skills. Tip #3: Do Prepare Ahead Do you talk about the same thing again and again when you use English on the telephone at work? For example: do you respond to the same customer complaints often? Or do you provide account information to clients? If so, take a little time now to…
Develop your Telephone Skills. Tip #2: Listen mindfully Put everything down when you answer the telephone! Less demanding said than done, isn’t it? How frequently have you been in your office noting email, chatting on the telephone, tuning in to your ipod and drinking a Starbucks? Clients don’t prefer to be overlooked and by multitasking,…
Develop your Telephone Skills.Tip #1: Recognise yourself Give your full name and work and additionally the name of your organization. Since they have set aside the opportunity to call you, you may answer the telephone along these lines; “Thank you for calling Axio Development, this is David Taylor, how might I make it an awesome…
Effective Writing Skills Tip #5: Proofread Finally, there’s correctness: always make sure you check your work, no matter how good you think you’ve gotten at the other Cs. Example: When you’re in a hurry, it’s very easy to leave words. Revision: When you’re in a hurry, it’s very easy to leave out words.
Effective Writing Skills Tip #4: Don’t Forget your Manners Here’s where being considerate comes in. If you say “please” and “thank you” when talking with colleagues, include those words in your emails as well. Example: Send me the jargon report before you head home. Revision: Please send me the jargon report before you head home.
Effective Writing Skills Tip #4: Avoid Outdated Expressions Unless you enjoy sounding stuffy in print, stay away from words and phrases that are never used in conversation—”attached herewith,” “this is to advise you,” “as per your request.” Example: Attached herewith for your reference is a duplicated version of the aforementioned deed. Revision: I have enclosed a…
Effective Writing Skills Tip #3: Write Actively, Not Passively Wherever it’s appropriate, put your subject up front and make it do something. The active voice generally works better than the passive because it’s more direct, more concise, and easier to understand. (But not always). Example: Your proposal was reviewed at our meeting on April 1,…
Effective Writing Skills Tip #2: Focus on the Real Subject Don’t bury a key word by dropping it into a phrase following a weak subject. Example: The implementation of the new marketing campaign will begin on June 1. Revision: The new marketing campaign will begin on June 1.