Effective Presentations. Tip #1: Use the PIP Approach A common framework used by business experts is purpose, importance, preview (PIP) approach to presentation introductions. Following this approach, the speaker first states the purpose of the presentation, and then shares why presentation is important by reviewing implications and possible outcomes. Finally, the presenter gives a preview…
Diplomatic Tone for Better Business Communication. Tip #4 Rephrasing Achieving a more diplomatic tone can sometimes be as simple as rephrasing or rewording your message. You can do this by focusing less on the problem and more on the positive actions that you are taking to solve the problem. Rather than: Our computer system is…
Diplomatic Tone for Better Business Communication. Tip #3 Choice of Words Your choice of words is very important in communication, especially in writing. To be diplomatic, you need to choose your words carefully. Very strong words, or words with negative connotations (implied meanings) may sound impolite and undiplomatic or make a situation appear worse than…
Diplomatic Tone for Better Business Communication. Tip #2 Passive Voice English has two voices: sentences can either be active or passive. A sentence is active if the subject performs the action specified by the verb. Active voice: The project manager (subject) signed off those reports yesterday.- Руководитель проекта подписал те отчеты вчера. A sentence is…
Diplomatic Tone for Better Business Communication. Tip #1 Modal Verbs Modal verbs are special verbs that are used with other verbs to express ability (could), to offer (would), to make a request (may) and so on. You can use the modal verbs “could,” “would” and “may” to your advantage when softening your tone. They are…
Making Requests. Tip #2 Making more than one request in a letter or email If you make two requests in a letter or email, the second request should include the word “also”, as we can see here: Dear Mr Smith I recently saw an advertisement for your new range of kitchen equipment. I own a…
Making Requests. Tip #1 Useful phrases There are several ways in which you can make requests in English. The method you choose depends both on the situation and on the relationship between you and the other person. Let’s imagine you need someone to send you a report by Friday. Here are some examples of what…
Language of Meetings. Tip #10: Closing At the end of the meeting, use one of these phrases to close it: It looks like we’ve covered the main items on the agenda. That will be all for today. If no one has anything else to add, then I think we’ll wrap this up. You can also…
Language of Meetings. Tip #9: Running the Meeting If you’re running the meeting, you’ll need these phrases to move the discussion to the next item on the agenda: Example: I think we’ve spent enough time on this topic. Moving on… Example: If nobody has anything else to add, let’s move on to the next item.…
Language of Meetings. Tip #8: Agreeing / Disagreeing Once other people in the meeting have expressed their opinions, you can react by agreeing or disagreeing. Here are some appropriate phrases for this purpose – again, based on degree of strength. Strong agreement: I completely agree. You’re absolutely right. Normal agreement: Exactly! That’s just how I…