How to Build Positive Communication Skills
The
famous American businessman Lee Iacocca once said, “You can have brilliant
ideas, but if you can’t get them across (четко изложить), your ideas won’t get you anywhere (ни к чему не приведут).” However, for some people, communication does
not come naturally. Perhaps you are one of those people. With a bit of practice
and some instruction, you can be on your way to building positive communication
skills to use in your workplace and beyond.
First
thing, be aware of how you speak. Stay away from language that could be construed (понять, истолковать как) as offensive or vulgar. Also,
avoid phrases that have become overused. Instead use positive words. Instead of
analyzing a situation from the negative side, analyze and instruct on those
aspects that are positive. Also, use language that inspires a team environment.
(To be continued)