Five Ways Work Culture Will Change by 2030
4. BEING AN EFFECTIVE COMMUNICATOR IS GOING TO BE TOUGHER
Finding employees and leaders with great communication skills is a perennial challenge for companies now. And our current workplaces don’t do much to cultivate these skills. Open floor plans where employees work with noise-canceling headphones further erode communication skills. And if they need to talk to somebody right next to them, they’re more likely to text them than tap them on the shoulder.
A decade from now, the communication skills gap will likely widen. In addition to voice, text, and video, advances in virtual reality (VR) will change the way people meet and interact, and being an effective communicator is going to include mastering various media. Adapting to and being adept at using multiple platforms is going to be essential. And managing the platforms themselves in an inclusive way is going to be essential as workplaces become more diverse.