Develop your Telephone Speaking Skills. Tip #6: Show Interest
The
conclusion of a call gives you the opportunity to build trust and further your
relationship. Showing interest in the other person’s working and personal life
is a good start:
Example: Do you have anything planned for the
weekend?
Show
your appreciation of the other person and agree when you will next be in
contact:
Example: Thanks, Bob. I’ll call you as soon as I get
the information you need.
