Develop your Telephone Speaking Skills. Tip #5: Have Paper and a Pen
This is so simple but
useful! Of course, you need a piece of paper and a pen if you need to take
notes or write important details from the phone call. But it’s also useful for
your English. While you are listening, you can write down words or expressions
you want to use when it’s your turn to speak. This will help you avoid
forgetting what to say. And it will help you organize your thoughts clearly.