1. How to talk on speakerphone. Don’t use a speakerphone (громкоговоритель) when other people are around — unless you’re in your office and holding a meeting that is being attended by someone remotely (удаленно). Alert the person you’re speaking with that others are present. FYI: Using speakerphone at full volume to go through your voice mailbox might be the definition of annoying.
2. Keep your phone out of an IRL (in real life) conversation. When talking to someone in person, don’t glance down at your cell phone to see who’s trying to reach you. Also don’t check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.
3. How to properly answer the phone. When answering the phone at work, state your name and place of business: “Widgets, Incorporated. Susan Smith speaking. How may I help you?”
(To be continued)
