How to Send a Follow-Up Email to Get a Reply: Pick up the Phone
Have you ever started drafting (набросать, написать черновик) an email and thought, “This would be so much easier and faster to explain over the phone?” Your colleague’s silence might stem from (основано на) the same feeling. Writing an email with all of the requested information will take too long. So pick up the phone, especially if you’re in a time crunch (цейтнот, нехватка времени) and need a quick answer.
If you get the person live, you can say something like, “Hey Jane, so glad I caught you, do you have a few minutes to discuss [the project or question at hand]. I’d love to figure out [the subject] and thought it would be easier to do over the phone.” Then restate what you need clearly and concisely.
If they don’t pick up, leave a quick voicemail (голосовое сообщение). If you think the person doesn’t check his/her voicemail, write something like: “I just left you a voicemail about…, if it’s easier for you, please give me a call back to discuss. Otherwise, let me know via email about [the subject]. You can find additional information below.”
