What Are the Positive Effects of Using Technology to Communicate?
Advantage: Communication Log
Technology has made it easy to keep extended communication logs (журнал отслеживания сообщений). Emails and texts are easily tracked to confirm what was discussed in previous correspondence. Even phone conversations can be recorded and logged in digital formats through customer retention management (управление сохранением клиентской базы) software.
Advantage: Mobile Workers
Technology has also transformed the workforce into a mobile workforce. This means that people can work from home or from anywhere in the world, and can collaborate with team members via cell phones, internet resources or video conferencing. This creates more productive and happier employees, who have greater flexibility in work hours and their location. Mobile workers can access (иметь доступ к) all relevant forms, information and company materials in exactly in the same way as in-office employees (офисные сотрудники).
