Four Soft Skills You Need in 2020
These are the top five soft skills you should start practicing immediately:
Listening– try to practice active listening. Learn to look beyond the words, and look for other cues such as body language, and use eye contact.
Self- compassion (принятие себя) – if you want to be a leader, be prepared to take on (принять) feedback. This supports the growth mindset (установка на развитие) you need and your professional development.
Empathy– this allows you to put yourself in another person’s shoes and understand what they’re going through (испытывает). For example, if your team member tells you that he’s feeling overwhelmed with work, beyond assessing his workload, you can also understand how that might make him feel and the difficulties that come with that.
Honesty– this helps to build trust with others and gives them the confidence to be honest with you as well. It should enable you to have more powerful conversations, for example during your one-on-one meetings.